Soddy Daisy Pediatrics
1.0 / 5 stars, out of 1 reviews
9089 Dayton Pike
Soddy Daisy, TN 37379
Phone: (423) 451-0623
Review Summary
Soddy Daisy Pediatrics has received a review from a disgruntled customer. The reviewer had a negative experience with the front desk staff and billing process. According to the review, the customer was sent a bill for $80 without any prior communication or clarification. When the customer called the office to inquire about the bill, the front desk girl reportedly hung up on them.
This incident highlights a lack of professionalism and poor customer service at Soddy Daisy Pediatrics. It is crucial for medical facilities to maintain clear and transparent communication with their patients, especially when it comes to billing matters. The reviewer’s frustration is understandable, as they were left feeling ignored and disrespected.
It is highly recommended for Soddy Daisy Pediatrics to address this issue promptly and take the necessary steps to improve their customer service and billing practices. Clear communication, empathy, and professionalism should be prioritized to ensure a positive experience for all patients. Mistakes happen, but it is how they are handled that truly matters.
