LifeLong Brookside San Pablo Health Center

1.0 / 5 stars, out of 6 reviews
2023 Vale Rd
Ste 107
San Pablo, CA 94806
Phone: (510) 981-4100
Review Summary
The LifeLong Brookside San Pablo Health Center has received a rating of 1.0 based on 6 reviews. It offers services in Family Practice and Pediatricians.
Unfortunately, the reviews paint a negative picture of the health center. Many patients have expressed frustration and disappointment with the level of service they received.
One reviewer mentioned their struggle to obtain pre-op clearance for an elective surgery, describing the experience as “god awful” and claiming they were given the run-around. This kind of inefficiency and lack of communication can be incredibly frustrating for patients who are already dealing with the stress of a medical procedure.
Another reviewer stated that they had been trying to make an appointment for two weeks but had received no response or call back. They described the patient services as “horrible” and mentioned that the check-in nurses appeared to be dismissive. This kind of disregard for patient needs is concerning and can lead to a breakdown in trust between the healthcare provider and the patient.
Furthermore, a reviewer expressed their dissatisfaction with the behavior of the person who makes appointments for the pediatrician. They described this individual as rude and unprofessional, mentioning that they were hung up on while still asking questions. A patient should feel comfortable and respected when interacting with the staff of a healthcare facility, especially when it comes to the well-being of their child.
In light of these negative reviews, it is clear that the LifeLong Brookside San Pablo Health Center is failing to meet the expectations and needs of its patients. The issues mentioned, such as poor communication, lack of responsiveness, and unprofessional behavior, are serious concerns and should be addressed promptly to improve the quality of care provided by the health center.
Learn More About LifeLong Brookside San Pablo Health Center Here
UCSF Benioff Children’s Physicians Hilltop Pediatrics

2.5 / 5 stars, out of 13 reviews
2970 Hilltop Mall Rd
Ste 305
San Pablo, CA 94806
Phone: (510) 222-5437
Review Summary
UCSF Benioff Children’s Physicians Hilltop Pediatrics is a pediatric clinic located at 2970 Hilltop Mall Rd, Ste 305, San Pablo, CA 94806. With a rating of 2.5 stars out of 5, the clinic has received mixed reviews from its patients.
One reviewer had a negative experience with the office staff, stating that their initial impression was not favorable. However, another reviewer mentioned that they had been going to this clinic since they were a child and had a positive experience with their primary care doctor, Dr. Lackman.
Another reviewer expressed their disappointment with the clinic, specifically mentioning that their review is not about the doctor, but rather about the fact that they have been coming to the clinic for the last 3 months with their twin girls and have not had a satisfactory experience.
Based on the reviews, it seems that the clinic may have some areas for improvement, particularly in terms of office staff and overall patient satisfaction. However, it is important to note that these reviews represent only a small sample of the clinic’s patients, and individual experiences may vary.
Learn More About UCSF Benioff Children’s Physicians Hilltop Pediatrics Here

