Omni Family Health
1.5 / 5 stars, out of 10 reviews
1133 Chelsea St
Ridgecrest, CA 93555
Phone: (800) 300-6664
Review Summary
Omni Family Health has received a rating of 1.5 based on 10 reviews. The facility offers a range of services including chiropractic care, family practice, and pediatric care. Located at 1133 Chelsea St, Ridgecrest, CA 93555, Omni Family Health can be contacted at (800) 300-6664.
Unfortunately, the reviews for Omni Family Health have not been positive. One reviewer mentioned that the phone calls were never answered, but when they walked into the facility, the front desk receptionist was just sitting there. Additionally, the reviewer experienced a call from the doctor that abruptly ended during the conversation. These incidents indicate a lack of professionalism and attentiveness on the part of the staff.
In another review, a patient had a telephone appointment with their doctor and was informed that a referral was submitted with “STAT” urgency. However, they were then told that it would take a significant amount of time for the referral to be processed. This delay in urgent care is concerning and raises questions about the efficiency of the administrative processes at Omni Family Health.
Furthermore, a patient’s husband had a recurring issue with a temporary crown falling out five times. Despite this problem, he was not given a prompt appointment to address the issue. The lack of scheduling the necessary follow-up care reflects poorly on the organization’s ability to provide timely and adequate treatment.
Based on these reviews, it is clear that Omni Family Health has significant areas for improvement. The issues with phone communication, referral processing, and follow-up care indicate a lack of organization and attention to patient needs. Potential patients should consider these factors before seeking care at Omni Family Health.