Gold River Pediatric Group
1.5 / 5 stars, out of 22 reviews
1995 Zinfandel Dr
Ste 105
Rancho Cordova, CA 95670
Phone: (916) 638-4000
Review Summary
Gold River Pediatric Group has received mixed reviews from its patients. With a rating of 1.5 stars out of 5, it is clear that their overall experience has been less than satisfactory. The pediatricians at this clinic have been praised for their expertise and quality of care by some patients. One reviewer mentioned that they enjoyed coming to this clinic when their youngest child was born and specifically mentioned Dr. HSU as their main doctor. However, it is important to note that this positive review is overshadowed by the negative experiences shared by other patients.
One recurring issue that several reviewers have mentioned is the excessive waiting time. Patients have reported waiting for 30 to 45 minutes after their scheduled appointment time. This lack of punctuality and communication can be frustrating and inconvenient for patients and their families. One reviewer expressed their disappointment with the wait times and stated that they are actively looking for another pediatrician who values effective communication and sets realistic expectations.
Another common complaint about Gold River Pediatric Group is the poor customer service. One reviewer described the office as poorly run and highlighted glaring customer service issues. Although the specific issues were not mentioned, this negative experience raises concerns about the overall patient experience at this clinic. It is unfortunate that despite the potential of having great pediatricians, the lack of efficient operations and satisfactory customer service has resulted in a negative perception among some patients.
Overall, Gold River Pediatric Group needs to address the issues raised by their patients to improve their reputation and provide better care. Improving punctuality, communication, and customer service would go a long way in creating a positive experience for patients and their families. It is important for a pediatric clinic to prioritize the well-being and satisfaction of their patients, and taking steps to rectify these issues will be crucial in regaining the trust and confidence of the community.
Learn More About Gold River Pediatric Group Here
Dr. Ethan Cutts
1.0 / 5 stars, out of 1 reviews
10725 International Dr
Rancho Cordova – Kaiser Pediatrics
Rancho Cordova, CA 95670
Phone: (916) 631-7334
Review Summary
Dr. Ethan Cutts was the pediatrician for one reviewer’s daughter. Unfortunately, the reviewer had a negative experience with Dr. Cutts. They mentioned that he failed to diagnose their daughter’s autism or even refer her to a specialist. This lack of diagnosis and referral caused the reviewer to have to spend $5k to take their daughter elsewhere for the necessary care.
