OSFMG-Glen Park Family Medicine
1.5 / 5 stars, out of 2 reviews
5111 N Glen Park Pl Rd
Peoria, IL 61614
Phone: (309) 683-5700
Review Summary
OSFMG-Glen Park Family Medicine has received mixed reviews from its patients. With a rating of 1.5 out of 5, it’s clear that there have been some negative experiences.
One patient expressed their disappointment with their new patient visit. They saw Dr. Alhabian but were dismayed to find that she had no knowledge of their medical history. This lack of preparation is a concerning oversight and would understandably leave the patient feeling frustrated and unheard. It’s crucial for healthcare providers to have a comprehensive understanding of their patients’ medical background to provide effective care.
Another patient had a similar experience when they fell ill while out of the country. It took them two weeks to secure an appointment with their regular doctor, which is already a frustrating delay when someone is unwell. However, upon arriving for the appointment, they were met with further disappointment. The doctor seemed to have no knowledge of their previous relationship, which would have been crucial in providing continuity of care.
These reviews highlight the importance of effective communication and organization within a medical practice. Patients rely on their healthcare providers to be knowledgeable and prepared, especially when it comes to their medical history. The negative experiences described by these reviewers suggest that OSFMG-Glen Park Family Medicine may need to improve their systems and processes to ensure that patients receive the quality of care they expect and deserve.
Learn More About OSFMG-Glen Park Family Medicine Here
OSF PromptCare-Glen Park
1.5 / 5 stars, out of 3 reviews
5114 N Glen Park Place Rd
Ste 220
Peoria, IL 61614
Phone: (309) 683-2401
Review Summary
OSF PromptCare-Glen Park has received mixed reviews from its customers. With a rating of 1.5 out of 5, it is clear that there have been some negative experiences at this facility.
One reviewer expressed feeling terrible and dehumanized every time they called for anything. This suggests that the staff may not be providing a supportive and caring environment for patients. It is important for healthcare providers to make patients feel valued and respected, so this is definitely a concerning comment.
Another reviewer mentioned encountering rude staff in person and on the phone. They felt that the staff acted like they hated having patients there or calling for anything. This kind of behavior is unacceptable and goes against the principles of good customer service. Patients should feel comfortable and welcomed when seeking medical care.
On a more positive note, one reviewer mentioned that they visited the facility on a quiet Saturday afternoon and had a generally unremarkable experience. However, they did mention that the staff seemed helpless, which is not a reassuring sign of competence.
Based on the reviews, it seems that OSF PromptCare-Glen Park has room for improvement in terms of customer service and patient care. Patients should not be made to feel terrible or dehumanized, and staff should strive to be courteous and helpful at all times. It is important for the facility to address these concerns and work towards providing a better experience for their patients.
