Northampton Area Pediatrics
2.5 / 5 stars, out of 10 reviews
193 Locust St
Northampton, MA 01060
Phone: (413) 584-8700
Review Summary
Northampton Area Pediatrics is a pediatrician office located at 193 Locust St, Northampton, MA 01060. They have received a rating of 2.5 stars based on 10 reviews. The office specializes in pediatric care.
One reviewer, who has had a lot of experience with this office, praises the providers and nurses, saying they are excellent. They acknowledge that the office is high volume and not always seamless, but overall, they have had a positive experience with the medical staff.
On the other hand, another reviewer had a negative experience with the receptionist staff. They claim that the staff will run you around in circles and refuse to admit when they have made a mistake. This reviewer suggests that Northampton Area Pediatrics could improve their customer service by addressing these issues.
A different reviewer describes their experience as the worst. They had chosen Northampton Area Pediatrics as their son’s pediatrician after moving cross country. They had a meet and greet with Dr. Johanson, who initially seemed concerned. However, the reviewer ultimately found the experience to be unsatisfactory.
Based on the reviews, it seems that Northampton Area Pediatrics has a mixed reputation. While some reviewers have had positive experiences with the medical staff, others have had negative experiences with the receptionist staff and overall quality of care. Prospective patients may want to consider these factors when deciding whether to choose this office for their child’s pediatric care.
