True North Pediatrics – North Wales Office
1.0 / 5 stars, out of 1 reviews
1010 Horsham Rd
Ste 210
North Wales, PA 19454
Phone: (215) 853-3434
Review Summary
True North Pediatrics – North Wales Office has received a review rating of 1.0 based on one review. The reviewer had a negative experience and expressed their dissatisfaction with the service provided by the pediatrician’s office.
The reviewer mentioned that they had to wait for hours for a call back, which is an indication of poor communication and responsiveness from the staff. They also had to make multiple calls, suggesting that their concerns were not adequately addressed in a timely manner.
Furthermore, the reviewer described the staff as rude, implying that they had an unpleasant encounter with the personnel at the office. This negative interaction with the staff can greatly impact a patient’s experience and overall satisfaction.
In addition to these issues, the reviewer mentioned being “kicked out” without providing further details. This raises concerns about the professionalism and patient care provided by the pediatrician’s office.
Based on this review, it seems that True North Pediatrics – North Wales Office may have some areas for improvement. Communication, responsiveness, and staff attitudes are crucial aspects of providing quality healthcare, especially in a pediatric setting where the well-being of children is at stake.
It is essential for healthcare providers to prioritize prompt and respectful communication with their patients and their families. This includes timely call backs, addressing concerns in a comprehensive manner, and treating patients with empathy and respect.
While this review reflects the experience of one individual, it is important for True North Pediatrics – North Wales Office to take this feedback seriously and consider making the necessary changes to ensure a positive and satisfactory experience for all their patients.
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