CHPG Primary Care
1.0 / 5 stars, out of 1 reviews
17232 Jackson Creek Pkwy
Ste 300
Monument, CO 80132
Phone: (719) 571-7000
Review Summary
CHPG Primary Care is a medical facility located at 17232 Jackson Creek Pkwy, Ste 300, Monument, CO 80132. Offering a range of diagnostic services, family practice, and pediatric care, this clinic aims to provide quality healthcare to its patients. However, based on the available data, it appears that the overall experience at CHPG Primary Care has been disappointing.
According to a recent review, the doctors at CHPG Primary Care are highly regarded and provide excellent care. However, the same cannot be said for the two women at the front desk. The reviewer describes them as the “most rude and disrespectful individuals” they have ever encountered. This type of behavior can significantly impact a patient’s experience and perception of the clinic.
It is essential for a healthcare facility to have a welcoming and respectful environment, starting from the front desk. The behavior of the staff can influence a patient’s overall impression of the clinic and their willingness to return for future care. The negative encounter with the front desk staff at CHPG Primary Care may deter potential patients from seeking treatment at this clinic.
It is crucial for the management at CHPG Primary Care to address this issue promptly. Training and educating the front desk staff on proper customer service and professionalism can help create a positive atmosphere for patients. By ensuring that all staff members treat patients with respect and kindness, CHPG Primary Care can work towards improving their overall rating and reputation.
While the negative experience with the front desk staff is disheartening, it is important to acknowledge the positive aspects of CHPG Primary Care, such as the competent and skilled doctors. It is hoped that the management takes this feedback seriously and makes the necessary changes to provide a more satisfactory experience for all patients.
