Alliance Medical Group
2.0 / 5 stars, out of 12 reviews
1625 Straits Tpke
Middlebury, CT 06762
Phone: (203) 758-8107
Review Summary
Alliance Medical Group is a healthcare facility located at 1625 Straits Tpke in Middlebury, CT. They offer a range of medical services, including surgery, family practice, and pediatrics. With a rating of 2.0 out of 5.0 and 12 reviews, it is clear that the experiences of the patients vary.
One reviewer had a positive experience, mentioning that both they and their daughter go to Alliance Medical Group. They praised the great staff and the ease of getting an appointment when needed. They also found the waiting time to be reasonable. This positive feedback highlights the quality of care provided by the medical group.
However, another reviewer had a negative experience with the phone system of Alliance Medical Group. They mentioned that it is extremely difficult to get in touch with anyone, whether for appointments or to speak with a triage nurse. They described being on hold for more than 20 minutes and expressed frustration with the lack of responsiveness. This feedback suggests a significant issue with the communication infrastructure of the facility.
A third reviewer also had a similar complaint about the phone system. They mentioned that they could never get through to anyone and that they were constantly put on hold, only to be met with silence. They expressed their disappointment and stated that there is no excuse for this kind of poor communication. This feedback further emphasizes the need for improvement in the phone system of Alliance Medical Group.
Overall, Alliance Medical Group has received mixed reviews. While some patients have had a positive experience with the staff and the ease of getting appointments, others have faced significant challenges with the phone system. Improving the communication infrastructure could greatly enhance the overall patient experience at Alliance Medical Group.
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Urology Specialists
2.0 / 5 stars, out of 4 reviews
1579 Straits Tpke
Ste 2A
Middlebury, CT 06762
Phone: (203) 757-8361
Review Summary
The Urology Specialists is a medical practice located at 1579 Straits Tpke, Ste 2A, Middlebury, CT 06762. They specialize in urology and pediatrics and have a rating of 2.0.
One reviewer had a negative experience with the communication at Urology Specialists. They mentioned that the practice did not return their calls for over 2 weeks, causing frustration. This lack of responsiveness is concerning and may indicate a need for improvement in their communication systems.
On the other hand, another reviewer had a positive experience at the practice. They described Urology Specialists as a group of Connecticut’s best urological doctors and expressed gratitude for being sent there five years ago when they were struggling with infertility. This positive feedback highlights the expertise and quality of care provided by the doctors at Urology Specialists.
However, a different reviewer had a negative experience with the office management. They mentioned that while the doctors were wonderful, it was nearly impossible to get through on the phone. This lack of accessibility can be frustrating for patients who need to reach the practice for appointments or urgent matters.
Overall, based on the limited number of reviews available, it appears that Urology Specialists has a mixed reputation. While some patients have had positive experiences with the doctors and their expertise, there are concerns raised about the communication and accessibility of the practice. These areas may require attention to ensure a smoother and more satisfactory experience for all patients.
