Austin Regional Clinic: ARC Kyle Plum Creek
2.5 / 5 stars, out of 83 reviews
4100 Everett St
Ste 400
Kyle, TX 78640
Phone: (512) 295-1333
Review Summary
Austin Regional Clinic: ARC Kyle Plum Creek has a rating of 2.5 stars out of 5, based on 83 reviews. The clinic offers a range of services, including Family Practice, Pediatricians, and Podiatrists. Located at 4100 Everett St, Ste 400, Kyle, TX 78640, the clinic provides healthcare services to the community.
One reviewer had a positive experience with Dr. Singh, stating that he is a great doctor who genuinely cares about his patients. The reviewer appreciated the doctor’s attentiveness and gave Dr. Singh a rating of 5 out of 5.
However, another reviewer had a negative experience with the clinic. They had booked an appointment in May 2023 for July 28, but the office called them the day before to cancel the appointment without providing any reason. The reviewer tried contacting the office but received no response. As a result, they gave a rating of 1 out of 5.
Another reviewer shared their disappointment with the follow-up care provided by the clinic. After a visit to the emergency room, they were advised to have a follow-up with their primary care physician (PCP) within 2-4 days. However, when they contacted the clinic, they did not receive the necessary support. This reviewer also gave a rating of 1 out of 5.
Based on these reviews, it seems that there is a mix of positive and negative experiences with Austin Regional Clinic: ARC Kyle Plum Creek. While some patients appreciate the care provided by individual doctors, others have faced issues with appointment cancellations and follow-up care. It’s important for the clinic to address these concerns and improve their communication and customer service to ensure a better experience for their patients.
Learn More About Austin Regional Clinic: ARC Kyle Plum Creek Here
Austin Regional Clinic
3.5 / 5 stars, out of 4 reviews
22420 IH-35
Ste 203
Kyle, TX 78640
Phone: (737) 404-0347
Review Summary
Austin Regional Clinic is a family practice and pediatrician clinic located in Kyle, TX. With a rating of 3.5 stars, it has received mixed reviews from its customers.
One reviewer commends the clinic’s location, describing it as a nice facility with an amazing staff. They appreciate the smooth process from check-in to the completion of the appointment. This positive experience suggests a high level of efficiency and professionalism.
Another satisfied patient mentions that they have visited the clinic five times and have found the staff to be very nice. They specifically praise their primary care physician, Mrs. James, for her exceptional bedside manners. This positive feedback indicates that the clinic has caring and attentive healthcare providers.
On the other hand, one reviewer has a less positive experience. They note that the facility is brand new and visually appealing. The front desk staff is also described as great. However, they had a specific visit for an ultrasound that did not meet their expectations, resulting in a lower rating. This indicates that there may be room for improvement in certain areas of the clinic’s services.
Overall, Austin Regional Clinic seems to have a friendly and professional staff, as well as a visually appealing facility. However, there may be some areas where they can further enhance their services to provide an even better experience for their patients.
