Adventist Health Medical Office – Kingsburg
1.5 / 5 stars, out of 10 reviews
1781 Simpson St
Kingsburg, CA 93631
Phone: (559) 897-6610
Review Summary
The Adventist Health Medical Office in Kingsburg has received mixed reviews from patients. With a rating of 1.5 stars, it is evident that many individuals have had negative experiences at this facility.
One patient expressed frustration with the lack of responsiveness from the office staff. They mentioned that calls went unanswered, with the phone ringing endlessly and even being hung up on. This kind of unprofessionalism and disregard for patients’ needs is concerning and reflects poorly on the office’s commitment to providing quality care.
In addition to the poor phone service, another patient had a negative encounter with a physician assistant named Austin. They described the staff member as unprofessional and prone to yelling at patients for issues that were beyond their control. This kind of behavior is not only disrespectful but also undermines the trust patients should have in their healthcare providers.
Another patient shared their frustration with the office’s inability to provide timely medication information. They had been trying for over two weeks to get a call back regarding their mother’s medication and were still waiting for a simple clarification. This lack of communication and follow-up is not only inconvenient but also potentially harmful to patients’ health.
Based on these reviews, it is clear that the Adventist Health Medical Office in Kingsburg has significant areas for improvement. Patients expect and deserve better communication, professionalism, and attentiveness to their medical needs. It is crucial for the office to address these concerns and make the necessary changes to regain patients’ trust and confidence.
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