International Pediatrics
2.0 / 5 stars, out of 15 reviews
10901 Connecticut Ave
Ste 100
Kensington, MD 20895
Phone: (240) 290-1041
Review Summary
International Pediatrics has received a rating of 2.0 based on 15 reviews. It is located at 10901 Connecticut Ave, Ste 100, Kensington, MD 20895. The pediatricians at this practice are known for their expertise in providing medical care for children.
However, some of the reviewers have expressed their dissatisfaction with the front desk staff and the office manager. One reviewer mentioned that the front desk staff was rude and gave attitude for no reason. They also mentioned that the staff did not try to accommodate for an appointment and were unhelpful. Another reviewer mentioned that they were very disappointed with the practice and specifically mentioned the office manager. They felt that the practice would misdiagnose a child and give the parents the runaround instead of providing proper care.
One reviewer even mentioned that if they could give negative stars, they would. They mentioned that there was a significant amount of miscommunication and a lack of consideration, which they found difficult to comprehend for a medical practice.
Based on these reviews, it seems that the front desk staff and the office manager need improvement in their customer service and communication skills. It is important for a pediatric practice to have a welcoming and accommodating environment for both children and their parents. Hopefully, International Pediatrics will take these reviews into consideration and work towards providing a better experience for their patients.
