Mid Suffolk Pediatric Association
2.5 / 5 stars, out of 4 reviews
1770 Motor Pkwy
Hauppauge, NY 11788
Phone: (631) 434-1770
Review Summary
The Mid Suffolk Pediatric Association, located at 1770 Motor Pkwy in Hauppauge, NY, is a pediatric practice that specializes in providing healthcare services for children. With a rating of 2.5 out of 5, based on 4 reviews, the practice has a mixed reputation among its patients.
One reviewer expressed frustration with the practice’s refusal to release their child’s medical records. According to the reviewer, the front desk staff informed them that the records could only be faxed to a new doctor. This lack of flexibility and willingness to accommodate the reviewer’s request for their child’s medical information reflects poorly on the practice’s customer service.
Another reviewer specifically mentioned their dissatisfaction with Dr. Marjorie Serotoff, one of the founding doctors at the practice. The reviewer stated that the practice was previously known as Mid Suffolk Pediatrics but has now been renamed to Northwell. Unfortunately, the reviewer did not provide further details or reasons for their low rating of Dr. Serotoff.
While the doctors at Mid Suffolk Pediatric Association are praised for their expertise, the same cannot be said for the staff. According to one reviewer, the staff is poorly trained when it comes to customer service. The reviewer mentioned multiple instances where nurses engaged in private conversations instead of attending to patients, highlighting a lack of professionalism.
Overall, the Mid Suffolk Pediatric Association has received mixed feedback from its patients. While the doctors are competent, the practice seems to have areas for improvement, particularly in customer service and the handling of medical records. Potential patients may want to consider these factors when choosing a pediatrician for their children.
