Covenant Family Care
2.0 / 5 stars, out of 4 reviews
2838 Jeff Rd
Harvest, AL 35749
Phone: (256) 929-4185
Review Summary
Covenant Family Care has received mixed reviews from its patients. With a rating of 2.0 out of 5.0, it seems that the overall experience at this medical practice has not been satisfactory for some individuals.
One reviewer mentioned that they chose Dr. Booker as their primary care physician (PCP) for a routine checkup. However, during the visit, they discussed the need for routine labs and a referral to a dermatologist. Unfortunately, they were told that the doctor would put it off. This lack of follow-through and delay in necessary medical procedures and referrals is concerning.
Another patient shared their experience of transitioning from urgent care to having a family doctor at Covenant Family Care. Unfortunately, their experience has not been positive. They mentioned that every visit they’ve had has been disappointing. It is unclear what specifically disappointed them, but it seems that the quality of care they received did not meet their expectations.
Furthermore, one patient expressed frustration with the lack of response from the clinic. Despite having an initial appointment three months ago, they claimed that the clinic never answered their phone calls and failed to follow up. Additionally, they encountered difficulties in getting their medication prescription refills sent in, which caused inconvenience and potentially compromised their health.
Based on these reviews, Covenant Family Care seems to have issues with communication, follow-up, and providing timely and satisfactory healthcare services. Potential patients may want to consider these factors before choosing this medical practice for their family’s healthcare needs.
