Northgate Medical Group

1.0 / 5 stars, out of 1 reviews

106 Commercial Dr
Harrodsburg, KY 40330

Phone: (859) 734-3482

Review Summary

Northgate Medical Group is a medical practice located at 106 Commercial Dr in Harrodsburg, KY. They offer a range of services including surgery, family practice, and pediatrics. However, based on the one review available, it seems that their service may not be up to par.

The reviewer mentions that the receptionists at Northgate Medical Group are rude and in need of training. This is a concerning issue, as the receptionists are often the first point of contact for patients and should provide a welcoming and helpful atmosphere. Additionally, the reviewer mentions having to wait a week for a call back to schedule their initial appointment. This kind of delay is unacceptable and shows a lack of efficiency and organization within the practice.

Based on this review, it appears that Northgate Medical Group has some areas in need of improvement. It is important for a medical practice to provide excellent customer service and timely communication to ensure a positive patient experience. Hopefully, Northgate Medical Group takes this feedback seriously and works towards addressing these issues to better serve their patients in the future.

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