NW Indiana ER & Hospital
3.5 / 5 stars, out of 5 reviews
7904 Cabela Dr
Hammond, IN 46324
Phone: (219) 554-9911
Review Summary
NW Indiana ER & Hospital is a medical facility located at 7904 Cabela Dr, Hammond, IN 46324. It offers various services, including Diagnostic Imaging, Pediatricians, and Emergency Medicine. The hospital has received an average rating of 3.5 stars based on the reviews of its patients.
One reviewer had a negative experience at NW Indiana ER & Hospital. They went in for a COVID test in August 2021, and despite having insurance through their employer, they received a bill for $90 for the visit. They expressed their dissatisfaction with this unexpected charge. It is important for the hospital to address such billing issues promptly and transparently to maintain patient trust.
Another reviewer had a similar negative experience. Their daughter-in-law, who had just turned 21 and moved to Indiana two weeks prior, experienced difficulty breathing and other symptoms. They found the staff to be incompetent and referred to them as “morons.” This kind of feedback highlights the need for improved communication and patient care at NW Indiana ER & Hospital.
On the positive side, one reviewer had a great experience at the hospital. They mentioned that although they don’t enjoy visiting the ER or doctor, NW Indiana ER & Hospital is the place to be. They praised the amazing staff at the front desk, the nurses, and some of the other healthcare professionals. This positive feedback emphasizes the importance of providing excellent patient care and maintaining a friendly and supportive environment.
In conclusion, NW Indiana ER & Hospital offers a range of medical services, but it has received mixed reviews from its patients. While some reviewers had negative experiences related to billing and staff competency, one reviewer had a highly positive experience and praised the hospital’s staff. It is crucial for NW Indiana ER & Hospital to address the concerns raised by the negative reviews and continually strive to improve patient satisfaction and quality of care.
Learn More About NW Indiana ER & Hospital Here
NorthShore Health Centers
3.0 / 5 stars, out of 13 reviews
1828 165th St
Hammond, IN 46320
Phone: (219) 763-8112
Review Summary
NorthShore Health Centers is a healthcare facility located at 1828 165th St, Hammond, IN 46320. They offer a variety of services in different categories, including Family Practice, Obstetricians & Gynecologists, and Pediatricians. With a rating of 3.0, they have received mixed reviews from their patients.
One patient expressed their dissatisfaction with the patient care at NorthShore Health Centers. They mentioned that regardless of having an appointment, there was a long wait time of an hour before being called to the back and an additional 30 minutes once inside. This experience left the patient frustrated with the overall wait times.
Another reviewer, who had been a patient for 10 years, described their experience as very unprofessional. They did not specify a particular incident that prompted their negative review, but it seems like they were generally dissatisfied with the clinic’s operations.
A third reviewer had a concerning incident involving their daughter. Their daughter had a small gash on her head that required immediate attention, either through gluing or stitching. Unfortunately, the reviewer was disappointed with the service provided by NorthShore Health Centers, giving them the lowest possible rating. It is unclear what exactly transpired, but it appears that the reviewer was not satisfied with the care their child received.
These three negative reviews highlight some areas where NorthShore Health Centers can improve their patient experience. Addressing long wait times, enhancing professionalism, and improving the quality of care provided in emergency situations are all areas that could benefit from attention and improvement. It is important for healthcare facilities to continually assess and address patient concerns to ensure the best possible care for their community.
