Baystate Family Medicine – Greenfield

image of business Baystate Family Medicine - Greenfield

1.0 / 5 stars, out of 1 reviews

48 Sanderson St
Flr 2
Greenfield, MA 01301

Phone: (413) 773-2022

Review Summary

Baystate Family Medicine – Greenfield is a medical practice located at 48 Sanderson St, Flr 2, Greenfield, MA 01301. They specialize in Family Practice and Pediatricians. However, based on a recent review, it seems that their service leaves much to be desired.

The reviewer had a terrible experience with the practice. They called and had to wait for a frustrating 40 minutes on hold, only to be informed that the practice is not accepting new patients. This is particularly disappointing because the reviewer’s insurance specifically instructed them to contact Baystate Family Medicine – Greenfield.

It is evident that the reviewer was extremely dissatisfied with the level of customer service they received. They described the experience as “horrid” and expressed frustration over the lack of communication between the practice and their insurance company.

Based on this review, it is clear that Baystate Family Medicine – Greenfield has room for improvement in terms of their patient communication and customer service. It is crucial for medical practices to ensure seamless coordination with insurance providers and to provide accurate information to potential patients.

Hopefully, Baystate Family Medicine – Greenfield will take this feedback into consideration and make the necessary improvements to avoid similar negative experiences in the future.

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