Lakeside Physicians
2.0 / 5 stars, out of 3 reviews
1315 Waters Edge Dr
Ste 101
Granbury, TX 76048
Phone: (817) 408-3600
Review Summary
Lakeside Physicians is a medical practice located at 1315 Waters Edge Dr, Ste 101, Granbury, TX 76048. They offer services in Internal Medicine, Pediatricians, and Family Practice. With a rating of 2.0, Lakeside Physicians has received mixed reviews from its patients.
One reviewer gave a rating of 4 and mentioned that the address and phone number provided on the website were incorrect. They also shared a photo of the business to support their claim. It seems that there might be some confusion regarding the location details, but it’s unclear if this issue has been resolved.
However, another patient had a highly negative experience with Lakeside Physicians. They rated the practice 1 star and expressed their frustration with the customer service. The reviewer mentioned that their doctor, Adrienne Mucha, had quit, leaving them without proper care. Despite making multiple calls to the practice, they received no assistance. This lack of support during a difficult time must have been extremely disappointing and frustrating for the patient.
In addition, another reviewer had a negative encounter with a staff member named Brittney at the front desk. They described her as rude, condescending, and unhelpful. This experience led them to decide to leave the office, as they refused to tolerate such treatment. It’s unfortunate that a staff member’s behavior had such a negative impact on a patient’s perception of the practice.
Based on these reviews, it appears that Lakeside Physicians has room for improvement in terms of customer service and communication. It’s essential for medical practices to prioritize patient care and ensure that their staff members are professional and empathetic. Addressing the issues raised by the reviewers and taking steps to improve the overall patient experience would be beneficial for Lakeside Physicians.
