SSM Health St Clare Hospital
2.0 / 5 stars, out of 62 reviews
1015 Bowles Ave
Fenton, MO 63026
Phone: (636) 496-2000
Review Summary
SSM Health St Clare Hospital has received mixed reviews from its patients. With a rating of 2.0 out of 5 stars, it is clear that there are some areas where improvement is needed. However, it is important to note that every patient’s experience is unique and may not reflect the overall quality of care provided by the hospital.
One reviewer expressed their gratitude towards the staff, particularly nurse Mary and the entire team, for their patience and support during their 83-year-old mother’s admission for a pneumonia issue. The reviewer gave a 5-star rating and commended the staff for their exceptional care.
On the other hand, another reviewer had a negative experience, stating that their friend had to wait for 14 hours to be seen and admitted, despite having an infected open wound. They also mentioned that the ER had an unpleasant smell. This reviewer gave a rating of 1 star, indicating their dissatisfaction with the service provided.
Similarly, another reviewer expressed disappointment with their experience at the hospital. They mentioned that they would only return for an acute illness brought in by an ambulance. Their visit was prompted by a teledoc consultation, but they felt that their needs were not adequately addressed. This reviewer also gave a rating of 1 star.
It is essential for hospitals to take feedback from patients seriously and continuously strive to improve the quality of care they provide. While some reviewers had positive experiences, others highlighted areas where there is room for improvement. SSM Health St Clare Hospital should consider addressing these concerns to enhance patient satisfaction and overall experience.
