Mary A Simon, MD
1.0 / 5 stars, out of 1 reviews
7 Melrose Dr
Farmington, CT 06032
Phone: (860) 677-1778
Review Summary
Dr. Mary A. Simon, a pediatrician located at 7 Melrose Dr in Farmington, CT, has received a rating of 1.0 based on 1 review. The review mentioned that the staff was very rude and asked for the copay twice when it wasn’t given the first time. The reviewer also mentioned that they didn’t have the money on hand at the time and felt uncomfortable with the situation.
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Farmington Pediatric and Adolescent Medicine
1.0 / 5 stars, out of 2 reviews
1 Forest Park Dr
Ste 1
Farmington, CT 06032
Phone: (860) 677-1112
Review Summary
The Farmington Pediatric and Adolescent Medicine clinic has received two reviews from customers. Unfortunately, both reviews indicate a low level of satisfaction with the clinic’s services.
The first reviewer expressed frustration with the clinic’s handling of a homebound education form for their child. They specifically requested Dr. Barbara Ziogas, MD to complete the form in April 2022, when their child was in an intensive outpatient program. However, the reviewer mentioned that the form was not completed, leading to dissatisfaction with the clinic’s responsiveness and effectiveness in meeting their needs.
The second reviewer shared their experience of recently moving to the area and attempting to enroll in the clinic. They were informed that it would take two weeks to be enrolled and then they would be able to schedule an appointment. However, the reviewer waited for more than two weeks and still did not receive any communication or appointment availability from the clinic. This lack of responsiveness and delay in service left them disappointed and frustrated.
Based on these reviews, it appears that the Farmington Pediatric and Adolescent Medicine clinic has room for improvement in terms of communication, responsiveness, and meeting customer needs. Potential customers may want to consider these factors when deciding whether to seek services from this clinic.
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ProHealth Physicians of Farmington
1.0 / 5 stars, out of 1 reviews
599 Farmington Ave
Farmington, CT 06032
Review Summary
ProHealth Physicians of Farmington has received a rating of 1.0 based on a single review. The review highlights the frustrating experience of always being put on hold when contacting the clinic. The reviewer mentions that if you don’t call right when they open, it is nearly impossible to get through to someone. The lines are consistently busy, and the reviewer mentions waiting for 40 minutes without any success.
This feedback raises concerns about the accessibility and efficiency of the clinic’s phone system. Long wait times and difficulty in reaching a staff member can be incredibly frustrating for patients who are seeking medical assistance or have questions about their healthcare. It is crucial for a healthcare provider to have an efficient and responsive communication system to ensure that patients can easily reach out for assistance when needed.
Improvements should be made to address the issues raised in this review. The clinic may consider implementing strategies to reduce wait times and improve the overall phone system experience. This could include increasing staff availability during peak hours, optimizing call routing, or exploring alternative communication channels such as online messaging or appointment booking platforms.
Overall, the reviewer’s experience with ProHealth Physicians of Farmington was disappointing due to the significant challenges faced when trying to contact the clinic. Addressing these issues and improving the accessibility and responsiveness of their phone system will be essential in providing a better experience for patients and ensuring their healthcare needs are met promptly and efficiently.
