CareFirst Urgent Care – Erlanger
2.5 / 5 stars, out of 3 reviews
650 Sprucewood Ln
Erlanger, KY 41018
Phone: (859) 282-6600
Review Summary
CareFirst Urgent Care – Erlanger has received mixed reviews from its customers. With a rating of 2.5 stars, it is clear that the overall experience at this facility has been less than satisfactory for some individuals.
One reviewer expressed their frustration with the owners of the urgent care, accusing them of being greedy and mistreating their employees. Despite this negative sentiment towards the management, the reviewer commended the hardworking and dedicated staff members who provide excellent care to patients. They believed that the employees deserved better treatment and recognition for their efforts.
Another dissatisfied customer visited the urgent care facility towards the end of the night and felt that the staff members were eager to finish their shift. They had to wait in a back room for an extended period before a doctor attended to them. This delay and lack of prompt attention left a negative impression on the reviewer.
In contrast, there was a positive review from a grateful individual who appreciated the care provided by the staff at CareFirst Urgent Care – Erlanger. They specifically mentioned that their spouse, who suffers from Alzheimer’s Disease, received exceptional care for a small cut. The reviewer expressed their gratitude towards the team for making the experience painless and ensuring the well-being of their loved one.
Overall, the reviews indicate that while the staff members at CareFirst Urgent Care – Erlanger are dedicated and provide good care, there may be room for improvement in terms of management and customer service. It is important for the facility to address these concerns in order to enhance the overall experience for their patients.
