Decatur Pediatric Group
2.0 / 5 stars, out of 17 reviews
4112 E Ponce De Leon Ave
Clarkston, GA 30021
Phone: (404) 296-7133
Review Summary
The Decatur Pediatric Group has received mixed reviews from its customers. With a rating of 2.0, the practice seems to be struggling to meet the expectations of its patients.
One reviewer, who has been going to the practice for 12 years, expressed disappointment with the level of service. They mentioned extending grace to the location and the practice but were ultimately dissatisfied. It seems that their experience has been less than satisfactory, and they have encountered several issues over the years.
Another reviewer had an extremely negative experience and would give negative stars if possible. They described the care facility as repulsive and accused the staff of negligence. This is a severe accusation that should not be taken lightly.
Furthermore, a reviewer mentioned a lack of effective communication at the practice. They were promised certain actions that were not carried out, leading to frustration and disappointment. Good communication is essential in a healthcare setting, and the practice seems to be falling short in this regard.
Based on these reviews, it appears that the Decatur Pediatric Group is struggling in several areas, including service quality, communication, and patient satisfaction. It is crucial for the practice to address these issues promptly and make improvements to regain the trust and confidence of its patients.