Touchpoint Pediatrics
2.5 / 5 stars, out of 10 reviews
17 Watchung Ave
Chatham, NJ 07928
Phone: (973) 665-0900
Review Summary
Touchpoint Pediatrics is a pediatric practice located at 17 Watchung Ave in Chatham, NJ 07928. With a rating of 2.5 stars and a total of 10 reviews, the practice offers pediatric services to the community.
However, the reviews from previous patients paint a less than favorable picture. One reviewer expressed their dissatisfaction with the care received, describing it as subpar. They also mentioned encountering a rude owner and front desk staff. Additionally, they mentioned feeling trapped as it was difficult to find another provider if they decided to switch. This negative experience seems to have been shared by others, as the reviewer mentioned that their friends were also pulling their children out of the practice.
Another reviewer mentioned staying with Touchpoint Pediatrics for an extended period without realizing that there were better options available elsewhere. They specifically mentioned issues with some of the front office workers, although they did not provide further details.
A third reviewer had a very bad experience with the practice. They were charged an exorbitant fee to have the health forms sent to their child’s school. The reviewer felt that they were being taken advantage of because the deadline for submission was only 24 hours away. This incident left a negative impression on the reviewer.
Based on these reviews, it seems that Touchpoint Pediatrics has room for improvement in terms of the quality of care provided and the professionalism of their staff. Potential patients may want to consider these factors before choosing this practice for their children’s healthcare needs.
