CHOP Primary Care, Highpoint
1.5 / 5 stars, out of 6 reviews
1700 Horizon Dr
Ste 200
Chalfont, PA 18914
Phone: (215) 822-7700
Review Summary
CHOP Primary Care, Highpoint is a pediatric practice located at 1700 Horizon Dr, Ste 200, Chalfont, PA 18914. Despite being part of the esteemed CHOP network, this particular practice has received poor reviews from its patients.
One reviewer expressed their disappointment with the practice, calling it a “stain” on the otherwise exceptional CHOP network. According to them, anyone who holds CHOP in high regard has clearly never been to this specific location. This negative feedback raises concerns about the quality of care and service provided at CHOP Primary Care, Highpoint.
Another reviewer shared their experience, stating that the practice lacks customer relations and does not prioritize their patients. This feedback suggests that the staff at this location may not provide the level of care and attention that is expected from a pediatric practice. It is disheartening to hear that patients feel neglected and uncared for.
However, amidst these negative reviews, there is also a positive one. One reviewer mentioned that they love this office and appreciate the attentiveness and gentleness of the staff towards their 8-month-old child. They also highlighted the ease of getting appointments and the dedication of the staff to meet their needs. This positive feedback stands in contrast to the previous negative reviews, indicating that there may be inconsistencies in the quality of care provided at CHOP Primary Care, Highpoint.
Overall, based on the available reviews, it seems that CHOP Primary Care, Highpoint has a mixed reputation. While some patients have had positive experiences, there are concerns regarding the level of customer relations and overall quality of care. It is important for the practice to address these issues and strive for improvement to ensure that all patients receive the exceptional care that is expected from the CHOP network.
Learn More About CHOP Primary Care, Highpoint Here
CHOP Specialty Care & Surgery Center, Bucks County
2.5 / 5 stars, out of 8 reviews
500 W Butler Ave
Chalfont, PA 18914
Phone: (215) 997-5730
Review Summary
CHOP Specialty Care & Surgery Center, Bucks County is a medical facility located in Chalfont, PA. It offers a range of services including medical care, surgery, and pediatric care. With a rating of 2.5 stars out of 5, it is clear that the center has received mixed reviews from patients.
One reviewer mentioned that the facility is a small but rather busy satellite office of the Children’s Hospital of Philadelphia. They couldn’t say it’s better than a small doctor’s office or a large hospital. This review indicates that the center may not stand out in terms of its size or quality compared to other healthcare options.
Another reviewer expressed disappointment with the “urgent” care provided by the center. They arrived at the opening with a sick baby but had to wait for over 3 hours to be seen. This long wait time can be frustrating, especially when dealing with a sick child who is exhausted and in need of immediate attention.
Furthermore, a reviewer mentioned encountering rude and obnoxious staff during their visit. They described the staff as stressed, burnt out, and miserable in their job. Waiting for over an hour in the waiting room with a 2-year-old child only added to their negative experience. This feedback suggests that the center’s staff may need to improve their customer service skills and create a more welcoming environment for patients and their families.
Based on these reviews, it seems that CHOP Specialty Care & Surgery Center, Bucks County has room for improvement in various aspects. The long wait times, indifferent staff, and lackluster experience compared to other healthcare options may deter patients from choosing this facility. Addressing these concerns could help enhance the overall patient experience and improve the center’s reputation.
Learn More About CHOP Specialty Care & Surgery Center, Bucks County Here
