CareMount Medical
1.5 / 5 stars, out of 5 reviews
2050 New York 22
Brewster, NY 10509
Phone: (845) 278-6625
Review Summary
CareMount Medical is a healthcare facility located at 2050 New York 22 in Brewster, NY 10509. They offer a range of services in various categories, including Pediatricians, Internal Medicine, and Laboratory Testing. However, based on the reviews received, it seems that the overall experience with CareMount Medical has been disappointing.
One reviewer mentioned that every time they needed to call and verify information about their father’s appointments, they had to wait for a long time or even longer for someone to answer. This lack of prompt customer service can be frustrating and may cause delays or inconvenience for patients and their families.
Another reviewer expressed dissatisfaction with the pricing transparency at CareMount Medical. They advised others to ask a lot of questions about the total costs of any surgical procedure. In their case, they were told that they would have to pay $1600 per eye for premium lenses. This lack of clarity in pricing can lead to unexpected financial burdens for patients, which is a significant concern.
Furthermore, a reviewer mentioned a terrible voice response system and a perceived lack of concern for patients. They felt that as the facility has grown, they have lost touch with the needs and concerns of their patients. Specifically, when trying to return a doctor’s call, they kept getting a voice response instead of speaking directly to a healthcare professional. This lack of personalized and attentive care can make patients feel unheard and undervalued.
Based on these reviews, it appears that the overall experience with CareMount Medical has been subpar. The long wait times for phone calls, lack of pricing transparency, and impersonal voice response system are significant areas of improvement needed to enhance patient satisfaction and improve the overall quality of care provided by CareMount Medical.
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Mount Kisco Medical Group
2.0 / 5 stars, out of 3 reviews
SE Executive Park
185 Rt 312
Brewster, NY 10509
Phone: (845) 278-7000
Review Summary
Mount Kisco Medical Group, located in Brewster, NY, is a pediatrician practice that has received mixed reviews from its patients. With a rating of 2.0 out of 5 stars, it’s clear that the experiences at this medical group vary greatly.
One reviewer expressed frustration with the difficulty of contacting the practice, stating that “trying to call them is impossible.” They described long wait times of over 45 minutes to an hour, which they found unacceptable. Additionally, they mentioned that when they finally did reach someone, the staff was rude. This reviewer had a negative experience and was dissatisfied with the level of service provided.
Another reviewer criticized the practice, referring to it as “MT KISCO AKA CAREMOUNT Medical.” They claimed that it is the worst doctor mill in the county and beyond. This reviewer also had difficulty getting through on the phone and expressed frustration with their primary care physician. They were clearly dissatisfied with their experience at this medical group.
On a more positive note, one reviewer mentioned that their daughter’s pediatrician is located in the Mount Kisco Medical Group building and that they love her. They also mentioned the convenience of having an urgent care facility in the same location, which is open seven days a week. This reviewer had a positive experience and appreciated the ease of being seen by a healthcare professional.
Overall, Mount Kisco Medical Group has received mixed reviews. While some patients have had negative experiences with long wait times and rude staff, others have had positive experiences with their pediatrician and the convenience of an on-site urgent care facility. It’s important for prospective patients to consider these varying experiences when making a decision about their healthcare provider.
