Franciscan Medical Clinic – Bonney Lake
2.0 / 5 stars, out of 10 reviews
9230 Sky Island Dr E
Fl 2
Bonney Lake, WA 98391
Phone: (253) 750-6000
Review Summary
The Franciscan Medical Clinic – Bonney Lake has received mixed reviews from patients. With a rating of 2.0 stars, it is evident that some individuals have had negative experiences with this clinic. However, it is important to note that these reviews do not represent the opinions of all patients.
One reviewer had a particularly negative encounter with Doctor William at the clinic. They described him as snarky and condescending, even going as far as reminding others to address him as “Doctor.” The reviewer felt that they were given a lecture on how they should speak, which left a negative impression.
Another reviewer expressed dissatisfaction with the Franciscan GI clinic in Bonney Lake. They received a letter from the clinic stating that they had misbehaved during their visit. This suggests a breakdown in communication or understanding between the patient and the clinic.
On the other hand, there have been positive experiences as well. One patient shared that their initial visit for a primary care appointment went well. They were able to receive a check-up and some necessary care. This indicates that the clinic is capable of providing satisfactory services to certain individuals.
It is crucial to consider the scope of the reviews and take them with a grain of salt. The Franciscan Medical Clinic – Bonney Lake offers family practice, pediatricians, and obstetricians & gynecologists services. Each doctor and medical professional may have a different approach, so it is advisable to consult multiple sources and consider personal preferences when choosing a healthcare provider.
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Sound Family Medicine
2.0 / 5 stars, out of 40 reviews
10004 204th Ave E
Bonney Lake, WA 98391
Phone: (253) 848-5951
Review Summary
Sound Family Medicine is a medical practice located in Bonney Lake, WA. They offer a range of services including family practice, obstetrics and gynecology, and pediatric care. With a rating of 2.0, the practice has received mixed reviews from patients.
One reviewer mentioned that their doctor at Sound Family Medicine is wonderful, providing excellent care. However, they expressed frustration with the scheduling process. The reviewer found it difficult to get their questions answered through the portal, resulting in a frustrating experience. This indicates a need for improvement in communication and responsiveness from the practice.
Another reviewer had a negative experience with a scheduling receptionist named Laura. They described her as rude and lacking patience when answering simple questions. This kind of behavior from staff members can greatly impact the overall patient experience and should be addressed by the practice.
Customer billing also seems to be an ongoing issue at Sound Family Medicine. One reviewer shared their frustration with the high bills they received, stating that they usually expect bills in the range of $20.00 to $30.00. This inconsistency in billing can cause confusion and dissatisfaction among patients. Clear and transparent billing practices are essential for maintaining trust and satisfaction.
Overall, while Sound Family Medicine has a dedicated and caring doctor, there are areas that require improvement. Enhancing the scheduling process, training staff members in customer service, and addressing billing issues would greatly benefit the practice and enhance the patient experience.
