PMH Family Medicine – Benton City Clinic
1.0 / 5 stars, out of 5 reviews
701 Dale Ave
Benton City, WA 99320
Phone: (509) 588-4075
Review Summary
The PMH Family Medicine – Benton City Clinic has a rating of 1.0 based on 5 reviews. It offers services in the categories of Obstetricians & Gynecologists, Family Practice, and Pediatricians. The clinic is located at 701 Dale Ave, Benton City, WA 99320.
Unfortunately, the reviews for this clinic have not been positive. Many customers have complained about the clinic’s poor customer service and their inability to answer phone calls. One reviewer mentioned that the clinic always uses an answering system and fails to provide a satisfactory customer service experience. Another reviewer had difficulties making an appointment as their calls kept going to voicemail. This lack of accessibility can be frustrating for patients in need of medical care.
Another major issue highlighted by a reviewer is the clinic’s billing department. According to the reviewer, the billing department is fraudulent and has billed them multiple times for the same visit. This raises concerns about the clinic’s financial practices and their ability to handle patients’ medical billing accurately and ethically.
Based on the reviews, it seems that the PMH Family Medicine – Benton City Clinic has significant areas for improvement. The clinic should focus on addressing their phone system issues to improve accessibility for patients. Additionally, they need to investigate and resolve the concerns regarding their billing department to ensure transparency and trust with their patients. It is important for medical facilities to prioritize customer service and accurate billing to provide a positive experience for patients seeking care.
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