Cass County Pediatrics & Adolescents
1.5 / 5 stars, out of 6 reviews
503 N Scott Ave
Belton, MO 64012
Phone: (816) 322-4769
Review Summary
Cass County Pediatrics & Adolescents is a pediatric clinic located in Belton, MO. With a rating of 1.5 stars out of 5 and only 6 reviews, it seems that the overall experience at this clinic is not very satisfactory.
One reviewer mentioned that the front desk personnel are not friendly. They have had multiple instances where they had to initiate greetings, and if they didn’t say anything, there was no communication at all. This lack of friendliness and customer service can be off-putting for patients and their families.
On the other hand, another reviewer had a positive experience with Dr. Gassman. They appreciated her direct and no-nonsense approach. However, this might not be the case for everyone, as some people may find her “tough love” style of communication to be too harsh, especially for first-time anxious parents.
Unfortunately, there was also a negative experience with one of the practitioners at the clinic. The reviewer mentioned that the practitioner was too rough when administering medication to their four-month-old child. They squeezed the child’s cheeks when they didn’t swallow the medication, which is concerning behavior for a healthcare professional.
Based on the limited number of reviews, it seems that Cass County Pediatrics & Adolescents has some room for improvement in terms of customer service and the behavior of their practitioners. It is important for a pediatric clinic to create a welcoming and comfortable environment for both parents and children, and to ensure that all interactions with the healthcare professionals are respectful and gentle.
