HealthPoint Auburn
1.5 / 5 stars, out of 15 reviews
126 Auburn Ave
Auburn, WA 98002
Phone: (253) 735-0166
Review Summary
HealthPoint Auburn has received mixed reviews from its customers. With a rating of 1.5, it’s clear that many people have had negative experiences at this facility.
One reviewer expressed their dissatisfaction with the staff, stating that they were “bad and so mean.” They specifically mentioned an individual named Valeria D with the insurance, implying that this person was particularly unpleasant to deal with. It’s unfortunate that the reviewer had such a negative encounter with the staff, as it can greatly impact a patient’s overall experience.
Another reviewer had difficulty scheduling an appointment. They waited on hold for 35 minutes before ultimately giving up and going to urgent care instead. This indicates a lack of efficiency and responsiveness on the part of the clinic. Waiting for an extended period of time without any resolution can be frustrating and inconvenient for patients.
Furthermore, several reviewers mentioned that it is nearly impossible to reach the clinic by phone. Despite calling repeatedly, they were unable to get through to speak with someone. This is a significant issue, as communication is a crucial aspect of any medical facility. Patients need to be able to easily contact the clinic to ask questions, schedule appointments, or address any concerns they may have. The fact that the clinic only seems to be responsive when someone identifies themselves as a provider is concerning and suggests a lack of prioritization for patient care.
Overall, based on the negative experiences shared by reviewers, HealthPoint Auburn appears to have significant areas for improvement. The staff should strive to provide a more compassionate and respectful environment for patients. Additionally, they should work on streamlining their appointment scheduling process and improving their accessibility by phone. Addressing these issues would greatly enhance the overall experience for patients seeking care at HealthPoint Auburn.
Learn More About HealthPoint Auburn Here
Auburn Valley Pediatrics
2.5 / 5 stars, out of 3 reviews
202 N Division St
Auburn, WA 98001
Phone: (253) 876-0760
Review Summary
Auburn Valley Pediatrics is a pediatric clinic located at 202 N Division St in Auburn, WA 98001. They have a rating of 2.5 out of 5 stars based on 3 reviews. The clinic specializes in pediatric care.
One reviewer had been seeing Dr. Meyers at Auburn Valley Pediatrics for 4.5 years and gave a 5-star rating. They mentioned that the office staff is friendly and efficient, and check-ins and check-outs are quick and painless.
However, another reviewer gave a 2-star rating specifically for the office staff. They clarified that if they could rate Dr. Oriel’s expertise as a pediatrician, it would be a 5-star rating. This suggests that the reviewer had a positive experience with the doctor but was not satisfied with the office staff.
The third reviewer expressed their dissatisfaction with the clinic and gave a 1-star rating. They mentioned that they called to schedule their son’s yearly check-up but were told that they had missed it. They expressed frustration and stated that they would never return to the clinic.
Based on the reviews, it seems that the clinic has mixed reviews. Some reviewers had positive experiences with the doctor and the office staff, while others had negative experiences, particularly with the office staff. It is important for potential patients to consider these factors when choosing a pediatric clinic.
Learn More About Auburn Valley Pediatrics Here
Access Urgent & Family Healthcare
2.0 / 5 stars, out of 35 reviews
1402 Lake Tapps Pkwy E
Ste F106
Auburn, WA 98092
Phone: (253) 288-8882
Review Summary
Access Urgent & Family Healthcare has received mixed reviews from its patients. With a rating of 2.0, it’s apparent that some individuals have had negative experiences with the clinic. One reviewer expressed frustration with the difficulty of getting an appointment, stating that even after being seen by multiple doctors over the span of 12 years, they were unable to secure an appointment. This suggests a potential issue with the clinic’s scheduling system or availability.
Another reviewer mentioned that Access Urgent & Family Healthcare had moved to a new location in Bonney Lake. However, they claimed that the clinic did not respond to phone messages and appeared to be closed. This lack of communication and apparent unavailability is a major concern for patients who rely on the clinic for their healthcare needs.
On a more positive note, one reviewer praised Dr. Duran, describing him as the best primary care doctor they had ever had. They commended his insightfulness and knowledge, expressing complete assurance in his abilities. This positive review demonstrates that there are doctors within the clinic who are highly skilled and capable of providing excellent care.
In conclusion, Access Urgent & Family Healthcare has received mixed reviews from its patients. While some individuals have had positive experiences with specific doctors, others have encountered difficulties in securing appointments and have experienced a lack of responsiveness from the clinic. It is important for the clinic to address these issues in order to provide a better overall experience for its patients.
