Amherst Pediatrics
2.0 / 5 stars, out of 4 reviews
31A Hall Dr
Ste 2
Amherst, MA 01002
Phone: (413) 253-3773
Review Summary
Amherst Pediatrics has received mixed reviews from its customers. While some reviewers have found the doctors to be average in terms of their performance, others have expressed dissatisfaction with the service provided by the front desk. One reviewer mentioned that the front desk service is poor at best. This indicates a potential area of improvement for the clinic.
Another reviewer mentioned that although they like their daughter’s pediatrician, they have decided to change providers due to the poor management of the office. They mentioned that their daughter was very sick and was referred to a specialist, which suggests that the clinic does provide appropriate referrals when necessary. However, the reviewer’s negative experience with the office management has led them to seek healthcare elsewhere.
Furthermore, a reviewer mentioned that they have switched between three different doctors within a span of five years. They expressed dissatisfaction with two of the doctors who didn’t listen and made presumptions. Additionally, the reviewer mentioned receiving strange charges, such as a $49 fee for a “mental health evaluation.” This raises concerns about the transparency and clarity of the clinic’s billing practices.
Overall, Amherst Pediatrics has a rating of 2.0 stars. While the clinic may have competent doctors, it seems that there are significant issues with the front desk service, office management, and some of the doctors’ communication skills. These factors may contribute to the negative experiences reported by some reviewers. Improving these areas could enhance the overall customer experience and satisfaction with the clinic.
