Beautiful Rooms
4.0 / 5 stars, out of 7 reviews
42 Myron St
West Springfield, MA 01089
Phone: (413) 737-4012
Review Summary
Beautiful Rooms is a wonderful establishment that specializes in interior design and furniture stores. With a rating of 4.0, it is evident that customers have had positive experiences at this location. Located at 42 Myron St in West Springfield, MA 01089, Beautiful Rooms offers a wide range of beautiful furniture and design options for customers to choose from.
Customers have praised the ease of the ordering process, particularly when purchasing a Barcalounger sofa online. One reviewer mentioned that they had never ordered furniture online before, but Gary made the process easy and was extremely helpful. This positive experience is a testament to the exceptional customer service provided by the staff at Beautiful Rooms.
However, it is important to address a negative review that mentioned a deposit of $3300 being provided to Beautiful Rooms without the order being placed with the manufacturer after 16 weeks. The customer filed a complaint with the Better Business Bureau (BBB). This unfortunate situation may have been an isolated incident, and it is crucial for Beautiful Rooms to address and rectify the issue to maintain their reputation.
In contrast, another reviewer had a fantastic experience with Beautiful Rooms. They ordered a leather sofa and were pleased with the timely delivery and the professionalism of the delivery team. The overall satisfaction expressed by this customer highlights the exceptional quality and service that Beautiful Rooms provides to its customers.
Beautiful Rooms is a reputable establishment that offers a wide selection of furniture and interior design options. While there have been a few isolated incidents, the majority of customers have had positive experiences. The staff at Beautiful Rooms should continue to prioritize exceptional customer service and address any issues promptly to ensure customer satisfaction.
