Frontgate
2.5 / 5 stars, out of 30 reviews
8939 Union Centre Blvd
West Chester, OH 45069
Phone: (513) 603-1444
Review Summary
Frontgate is an interior design and furniture store located at 8939 Union Centre Blvd, West Chester, OH 45069. With a rating of 2.5 stars and 30 reviews, it is clear that the opinions of customers are quite mixed.
One reviewer had a positive experience, mentioning great prices, friendly staff, and top-notch merchandise. They also highlighted the great sales, such as a 60% discount on high-quality items. This reviewer gave Frontgate a rating of 4 stars and was satisfied with their purchase.
However, another customer had a negative experience with the customer service. They mentioned that despite the state being open for two months, the staff refused to help load anything due to Covid restrictions. This lack of assistance left the customer disappointed, and they gave Frontgate a rating of 1 star.
Another customer complained about the quality of the towels they purchased from Frontgate. They mentioned that the towels lost color in patches, even after Frontgate replaced two of them. This issue persisted even when using normal detergent. This customer also gave Frontgate a rating of 1 star.
Based on these reviews, it seems that Frontgate has some areas for improvement. While some customers have had positive experiences with the store, others have faced issues with customer service and product quality. It might be beneficial for Frontgate to address these concerns and ensure consistent quality and service for all customers.
Learn More About Frontgate Here
Furniture Medic
3.5 / 5 stars, out of 3 reviews
7278-7506 Butler Warren County Line Rd
West Chester, OH 45069
Phone: (513) 677-6130
Review Summary
Furniture Medic is a company that specializes in interior design and furniture reupholstery. With a rating of 3.5, they have received mixed reviews from customers.
One customer had a positive experience with Furniture Medic when they were sent to their home by the company that made their kitchen cabinets. The technician, Brian, did an amazing job filling in and touching up the cabinets. This customer gave Furniture Medic a rating of 5 stars.
However, another customer had a negative experience with the company. They complained that Furniture Medic did not complete the work and rarely contacted them, even when they tried to reach out through text messages. This customer felt that they overpaid for parts and were dissatisfied with the service they received. They gave Furniture Medic a rating of 1 star.
On the other hand, a third customer had a positive experience with Furniture Medic. They had their old dining room table taken and refinished by the company, and they were pleased with the results. The table was returned to them fairly quickly, within a week and a half, and they were satisfied with the quality of the work. This customer also gave Furniture Medic a rating of 5 stars.
Overall, Furniture Medic has a diverse range of reviews, with some customers praising their workmanship and others expressing dissatisfaction with their service. It is important for potential customers to consider these different experiences when deciding whether or not to choose Furniture Medic for their interior design and furniture reupholstery needs.
