La-Z-Boy Furniture Galleries
3.0 / 5 stars, out of 20 reviews
422 Randall Rd
South Elgin, IL 60177
Phone: (847) 841-6632
Review Summary
La-Z-Boy Furniture Galleries is a furniture store located at 422 Randall Rd in South Elgin, IL. With a rating of 3.0 and a total of 20 reviews, it offers a wide range of furniture options as well as home decor and interior design services.
Customers have praised the great team at La-Z-Boy Furniture Galleries, describing them as friendly and helpful. One reviewer mentioned that they recently purchased a reclining sofa and chair and couldn’t be happier with the quality. This positive experience speaks to the store’s commitment to providing excellent products.
Another reviewer had a wonderful experience as soon as they walked into the store. They were warmly greeted by Ken, who assisted them in finding what they were looking for. This kind of personalized service is crucial in making customers feel valued and heard.
However, not all experiences at La-Z-Boy Furniture Galleries have been perfect. One customer mentioned that they were withholding their Yelp review until they had the opportunity to work with customer service. They had called the store and contacted customer service for repairs but did not receive a return phone call. This shows that there may be room for improvement in terms of communication and addressing customer concerns.
Overall, La-Z-Boy Furniture Galleries offers a wide selection of furniture and home decor, accompanied by a friendly and helpful team. While there may be some areas for improvement, their commitment to quality products and customer satisfaction is evident.
