The Blind King
1.5 / 5 stars, out of 11 reviews
7921 Congress St
Port Richey, FL 34668
Phone: (727) 842-7979
Review Summary
The Blind King has received mixed reviews from customers. With a rating of 1.5 stars and a total of 11 reviews, it is clear that they have not met the expectations of many.
One customer expressed frustration with the lack of communication from the company. They were given a quote in May but when they reached out in June, they were told that someone would call them back. However, they waited for two Mondays and never received a call. This lack of follow-up and responsiveness is highly disappointing.
Another customer had a negative experience with the company’s hours of operation. Despite the fact that their hours do not state “Appt. Only,” the customer visited their place of business at 11:00, only to find a sign on the door saying “Closed.” This lack of adherence to their stated hours is concerning and shows a lack of professionalism.
Furthermore, a customer shared their frustration with the company’s lack of communication and delays in installation. After making a deposit of $3,000 in February, they were unable to reach the company for over two months. When the blinds were due to be installed in April, the customer had to drive to the showroom to get any response. This level of unresponsiveness and disregard for customer satisfaction is unacceptable.
Based on these reviews, it seems that The Blind King has significant issues with communication, responsiveness, and adherence to their stated hours of operation. Customers have expressed disappointment and frustration with their experiences. It is important for the company to address these concerns and improve their customer service in order to regain the trust and satisfaction of their customers.