Rylex Custom Cabinetry & Closets
2.5 / 5 stars, out of 3 reviews
636 County Rt 1
Pine Island, NY 10969
Phone: (845) 258-1223
Review Summary
Rylex Custom Cabinetry & Closets has received mixed reviews from customers. With a rating of 2.5 stars, it’s evident that their services have not consistently met the expectations of all clients.
One customer expressed disappointment in their experience with Rylex. After the initial consultation, the customer had to personally follow up to receive a quote, only to be told that their request had been forgotten. Furthermore, the customer was informed that due to a heavy workload, Rylex would not be able to accommodate their needs. This lack of communication and unavailability left the customer feeling dissatisfied.
Another customer had a similarly negative encounter with the company. They described the customer service as “horrible,” emphasizing that Rylex showed no willingness to work with them. The customer even reported being told by a staff member that their time was being wasted. This disrespectful treatment further added to their disappointment.
However, not all customers had negative experiences with Rylex. One client praised the company for their work on customizing and installing closets in their house. They were satisfied with the outcome of the project and expressed their intention to collaborate with Rylex again for future endeavors, such as organizing their garage. This positive review highlights the company’s ability to deliver satisfactory results.
Overall, Rylex Custom Cabinetry & Closets has had a mix of positive and negative reviews. While some customers have been pleased with their services and quality of work, others have been let down by their lack of communication and poor customer service. It’s important for potential clients to consider these factors when deciding whether to engage with Rylex for their interior design, cabinetry, and home organization needs.
