Rivers’ Edge Countertops
2.5 / 5 stars, out of 3 reviews
215 Snow Dr
Newcastle, OK 73065
Phone: (405) 387-2930
Review Summary
Rivers’ Edge Countertops is a building supplies and interior design company located at 215 Snow Dr, Newcastle, OK 73065. With a rating of 2.5 stars, they have received a mix of positive and negative reviews from their customers.
One satisfied customer had a great experience with the company, praising their customer service. Despite living in Texas, they were able to order their counter through Michael via text messages and pictures for their daughter’s house. They gave Rivers’ Edge Countertops a 5-star rating and expressed their satisfaction with the service provided.
However, a couple of negative reviews highlight some significant issues with the company. One customer expressed their disappointment with the lack of interest shown towards customers. They claimed that after delaying their house construction for almost a month, Rivers’ Edge Countertops sold the slabs they had chosen. This incident left the customer dissatisfied and resulted in a 1-star rating.
Another reviewer had a really terrible experience with the company, citing bad communication and poor customer service. They even expressed a desire to post examples of how the company speaks to their customers. This negative experience also resulted in a 1-star rating.
Based on the reviews, it seems that Rivers’ Edge Countertops has room for improvement in terms of customer service and communication. It’s important for the company to address these concerns and work towards providing a better experience for their customers.
