Discover Marble and Granite
2.5 / 5 stars, out of 18 reviews
4 Latti Farm Rd
Millbury, MA 01527
Phone: (508) 438-6900
Review Summary
Discover Marble and Granite is a company that specializes in building supplies, interior design, and kitchen and bath products. With a rating of 2.5 stars and 18 reviews, it’s clear that the experiences of customers have been mixed.
One reviewer had a positive experience, giving the company a 5-star rating. They mentioned that the process was personable and very professional when they had their kitchen, 3 bathrooms, and fireplace surround done by Discover Marble and Granite. This positive feedback speaks to the company’s ability to deliver high-quality work and provide excellent customer service.
However, another reviewer had a completely different experience. They gave the company a 1-star rating and expressed disappointment in the lack of variety in stock and the non-existent help received. They mentioned making an appointment with a salesman who kept them waiting for 20 minutes, which is not a good reflection of the company’s professionalism and customer service.
Another reviewer also had a negative experience, giving the company a 1-star rating. They described a horrible experience where they visited the showroom and had a junior consultant show them around the warehouse to pick out a slab. This reviewer had several issues with communication and felt that their concerns were not taken seriously.
Based on these reviews, it seems that Discover Marble and Granite has some room for improvement in terms of stock variety, customer service, and communication. It’s important for the company to address these concerns and make necessary changes to ensure a more positive experience for their customers.
