Turk Furniture
1.0 / 5 stars, out of 3 reviews
212 Joliet St
La Salle, IL 61301
Phone: (815) 224-8875
Review Summary
Turk Furniture has received a low rating of 1.0 based on its three customer reviews. The store specializes in Interior Design and Mattresses, but unfortunately, the customer experiences have not been positive.
One reviewer mentioned their interaction with Karen, the manager, who provided poor customer service. The reviewer felt that Karen made accusations, presumptions, and lacked a service-oriented approach. This kind of behavior can be frustrating and discouraging for potential customers.
Another customer had a long and unpleasant experience with Turk Furniture. They had initially received a botched bedroom set and it took them four months to finally receive their completed set. This delay was unacceptable, especially considering that the set was not even a custom order. Such delays can lead to frustration and dissatisfaction among customers.
A different reviewer ordered a brand new bedroom set and was promised a delivery time of about one month. However, after two months, the set had still not arrived. This kind of delay is highly disappointing, especially when customers are eagerly awaiting their purchases. It’s important for businesses to manage customer expectations and provide accurate delivery timelines.
Overall, Turk Furniture has received negative reviews highlighting issues with customer service, delayed deliveries, and unmet promises. These experiences can greatly impact a customer’s decision to choose Turk Furniture for their interior design and mattress needs. It’s important for the store to address these concerns and work towards improving their customer experience.
