Closet Factory
4.0 / 5 stars, out of 5 reviews
7 Willow St
Fleetwood, PA 19522
Phone: (610) 944-1333
Review Summary
The Closet Factory is a reputable company specializing in interior design, home organization, and cabinetry. With a solid 4.0 rating and five reviews, they have proven their expertise and commitment to customer satisfaction.
One satisfied customer shared their experience with two projects completed by the Closet Factory. They had their master bedroom custom closet and a custom wall unit in their living room done by the company. The customer expressed their delight with the outcome of both projects, emphasizing their satisfaction with the quality of workmanship.
Another reviewer commended the Closet Factory for their exceptional service and the high-quality product they deliver. The reviewer specifically mentioned Bob, the owner, who took the time to ensure that the custom closet they designed met their exact specifications. This attention to detail and personalized service left a lasting positive impression on the customer.
However, not all experiences were positive. One customer expressed their disappointment with the service they received from the Closet Factory. They described the team as extremely unorganized, lacking in customer service skills, and unresponsive. The customer experienced multiple mistakes throughout their project and felt the need to constantly follow up and stay on top of the situation.
Overall, the Closet Factory has received generally positive reviews, with satisfied customers highlighting the quality of their work and personalized service. While there was one negative review, it is important to note that it was from several years ago and may not reflect the current standards and practices of the company. If you are in need of interior design, home organization, or cabinetry services, the Closet Factory may be worth considering.
