Wells Home Furnishings
2.0 / 5 stars, out of 5 reviews
101 Bowers Rd
Charleston, WV 25314
Phone: (304) 343-3600
Review Summary
Wells Home Furnishings, located at 101 Bowers Rd, Charleston, WV 25314, offers a variety of products and services in the field of interior design, mattresses, and furniture stores. With a rating of 2.0 and a total of 5 reviews, the overall customer satisfaction seems to be below average.
One customer shares their disappointing experience with a purchased sofa. Despite paying extra for performance fabric, the fabric wore through and had tears. The customer contacted the company and they came to pick up the torn sofa. However, the review does not mention any resolution or compensation for the faulty product.
Another reviewer expresses their dissatisfaction with the attitude of the workers at Wells Home Furnishings. They claim that the workers act as if they are too good to talk to customers, creating an unwelcoming atmosphere. This negative interaction leaves a lasting impression on the reviewer, leading them to decide against returning to the store.
Furthermore, a customer who purchased a 6k package from the store encountered an issue less than 11 months later. A wire came through the upholstery on the back of the couch, prompting the customer to request a service call. While the company sent someone to address the issue, the review does not indicate whether the problem was resolved or if the customer received satisfactory assistance.
Based on these reviews, it seems that Wells Home Furnishings falls short in terms of product quality, customer service, and overall satisfaction. Prospective customers may want to consider these factors before making a purchase or seeking services from this establishment.
Learn More About Wells Home Furnishings Here
Diehl Design
1.0 / 5 stars, out of 1 reviews
1600 Kanawha Blvd W
Charleston, WV 25387
Phone: (304) 345-2001
Review Summary
Diehl Design is a company that specializes in wallpapering, shutters, and interior design. However, based on a recent review, it seems that their services may not be up to par. The reviewer gave them a rating of 1.0 and expressed their dissatisfaction with their experience.
The reviewer mentioned that Diehl Design estimated the amount of wallpaper needed far in excess of what was actually required. This resulted in the reviewer having extra wallpaper that was not used. This indicates a lack of attention to detail and a failure to accurately assess the needs of the project.
Furthermore, the reviewer mentioned that Diehl Design took several days to complete the wallpaper installation, but only showed up for short periods of time, typically around 2 hours. This suggests a lack of professionalism and a failure to prioritize the customer’s time and schedule.
Based on this review, it appears that Diehl Design may not be the best choice for those in need of wallpapering, shutters, or interior design services. The lack of attention to detail, professionalism, and efficiency described by the reviewer are concerning and raise doubts about the quality of their work. It may be advisable to consider alternative options when seeking these services in the Charleston, WV area.
