Old Brick Furniture & Mattress
3.0 / 5 stars, out of 19 reviews
1371 Harwood Hill Rd
Historic Rt 7A
Bennington, VT 05201
Phone: (802) 447-3212
Review Summary
Old Brick Furniture & Mattress is a furniture store located at 1371 Harwood Hill Rd in Bennington, VT. With a rating of 3.0 and a total of 19 reviews, it offers a variety of furniture, interior design services, and mattresses. The store is known for its mid-range prices and is a popular choice among customers in the area.
However, some reviewers have expressed their dissatisfaction with the store. One customer mentioned that they had a negative experience with the management, as they had to personally reach out to resolve an issue that was not addressed by the staff. This lack of communication and follow-up was frustrating for the customer.
Another customer warned potential buyers to be cautious when it comes to mattress returns. They shared an experience where the salesperson did not provide satisfactory assistance when they were unsatisfied with their purchase. This lack of support and understanding left a negative impression on the customer.
Furthermore, a reviewer criticized the customer service at Old Brick Furniture & Mattress, referring to it as the “worst customer service ever.” The reviewer suggested that the store’s name change from Benninington Furniture may have been a result of numerous complaints. This comment raises concerns about the overall customer service experience at the store.
Despite these negative reviews, it is important to note that customer experiences can vary. It is recommended for potential customers to visit the store, explore the wide range of furniture and mattress options available, and make their own judgment based on their needs and preferences.
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Bennington Furniture
3.5 / 5 stars, out of 4 reviews
1371 Harwood Hill Rd
Bennington, VT 05201
Phone: (802) 447-3212
Review Summary
Bennington Furniture is a well-regarded furniture store located at 1371 Harwood Hill Rd in Bennington, VT. With a rating of 3.5 stars and a total of 4 reviews, this store offers a range of products and services including interior design, shades & blinds, mattresses, and furniture reupholstery.
One reviewer had a positive experience with the delivery team, Chris and Matty, who provided excellent service. The staff at the Rt7a store also received a five-star review for their exceptional customer service. Overall, this reviewer was highly satisfied with their experience at Bennington Furniture.
However, another reviewer expressed disappointment with their purchase of Tempur-Pedic split California King beds, which cost nearly $10,000. They were not informed about the status of their order and felt the need to turn to social media to voice their concerns. This negative experience highlights the importance of clear communication and transparency in customer interactions.
On a more positive note, one reviewer described Bennington Furniture as one of the best furniture stores they had ever visited. They praised the great service, friendly and helpful employees, and the owner’s extensive knowledge. This positive review highlights the store’s commitment to providing exceptional customer service and expertise in the furniture industry.
Overall, Bennington Furniture offers a diverse range of products and services, with a focus on customer satisfaction. While there have been some mixed experiences, the positive reviews indicate that this store has the potential to provide a positive shopping experience for customers in search of quality furniture and interior design services.
