La-Z-Boy Furniture Galleries
2.5 / 5 stars, out of 3 reviews
20 Mall Rd
Barboursville, WV 25504
Phone: (304) 733-1076
Review Summary
La-Z-Boy Furniture Galleries is a furniture store located at 20 Mall Rd in Barboursville, WV. With a rating of 2.5 stars, it seems that the overall experience at this establishment has been less than satisfactory for some customers.
One reviewer had a positive experience prior to the COVID pandemic when they purchased a recliner. They were greeted by Ryanna, who provided excellent service and assistance. However, it seems that their recent visit to find a love seat did not live up to their expectations.
Another reviewer expressed their frustration and disappointment with the store’s service. They claimed that they ordered chairs in November with the expectation of receiving them before Christmas. However, even after almost 3 months, they were still being given the runaround and had not received their chairs. This experience left them feeling deceived and frustrated.
Yet another reviewer had a negative experience with the delivery service provided by La-Z-Boy Furniture Galleries. They complained that the delivery personnel did not speak English and were unable to properly handle the furniture. As a result, damage was caused to their home, and the delivery team struggled to move the furniture from one room to another. This lack of professionalism and communication left a negative impression on the reviewer.
Overall, it seems that La-Z-Boy Furniture Galleries has had mixed reviews from customers. While some have had positive experiences with the staff and the products, others have encountered issues with delivery, communication, and fulfillment of orders. It is important for the store to address these concerns and strive for improvement in order to provide a better customer experience in the future.
