Fred F. Collis & Sons
2.0 / 5 stars, out of 5 reviews
5092 Commercial Dr
Yorkville, NY 13495
Phone: (315) 860-1301
Review Summary
Fred F. Collis & Sons is a company that specializes in Heating & Air Conditioning/HVAC, Generator Installation/Repair, and Air Duct Cleaning. With a rating of 2.0 and a total of 5 reviews, it’s important to evaluate the feedback from previous customers before making a decision.
One of the reviewers expressed their dissatisfaction with the company, stating that Collis is the most expensive heating and air conditioning company they have ever used. They had used their services twice but will not be using them again. It seems that the high cost of their services was a significant drawback for this customer.
Another customer had contacted Collis twice for a quote on a mini split. However, it has been 7 days since the first call, and they have not received a call back from anyone. This lack of response goes against the company’s own claim on their website of providing quotes within 1 day. This customer’s experience suggests that there may be some issues with their communication or responsiveness.
On a positive note, one reviewer had a heating emergency and called Collis for help. They were pleased that the company was able to respond promptly and fix the problem. However, they were not satisfied with the overall experience. Unfortunately, the review did not specify the exact reasons for their dissatisfaction.
Based on the feedback from these reviews, it seems that Collis has some areas for improvement. The high cost of their services, lack of timely communication, and overall customer satisfaction are areas that need attention. It’s advisable for potential customers to carefully consider these factors and perhaps explore other options before making a decision.
