M.W. Robinson
2.5 / 5 stars, out of 6 reviews
5980 Ashland Rd
Wooster, OH 44691
Phone: (330) 264-9983
Review Summary
M.W. Robinson has had a mixed experience with the HVAC and Plumbing company located at 5980 Ashland Rd in Wooster, OH. With a rating of 2.5 stars and a total of 6 reviews, it’s clear that there have been both positive and negative interactions.
One positive review praised the company for their professionalism and thorough service. The technician not only checked the interior components but also took the time to wash down the compressor. This attention to detail left a positive impression on the reviewer.
However, one negative review stands out, detailing a dispute over damaged property. According to the reviewer, if the company’s technician breaks something while working on a project, they will charge the customer for the damage. This issue escalated to small claims court, where the company lost the case. This negative experience likely contributed to the lower overall rating.
Despite the mixed reviews, one positive experience involved a prompt response to a malfunctioning air conditioner. The reviewer discovered the issue late at night and attempted to troubleshoot with the thermostat. Ultimately, they decided to call the HVAC company for assistance. The company’s timely response and ability to address the problem earned a positive rating.
Overall, M.W. Robinson’s experience with this HVAC and Plumbing company has been somewhat inconsistent. While they have enjoyed thorough service and prompt assistance, the negative experience of being charged for damaged property has impacted their perception. It’s important for potential customers to consider these factors when deciding whether to engage with this company.
Learn More About M.W. Robinson Here
Cosby Heating & Cooling
3.0 / 5 stars, out of 4 reviews
2655 Cleveland Rd
Wooster, OH 44691
Phone: (330) 921-2665
Review Summary
Cosby Heating & Cooling is a heating and air conditioning company located in Wooster, OH. With a rating of 3.0, they have received mixed reviews from their customers. Let’s take a look at what some of their customers have said about their services.
One customer who recently purchased a home in Apple Valley had a positive experience with Cosby Heating & Cooling. They had an issue with their AC unit and decided to call Cosby because their information was on the unit. The customer was pleased with the prompt response and the technician’s ability to fix the problem. They gave Cosby Heating & Cooling a rating of 4 stars.
Unfortunately, not all customers had a positive experience. One customer had a terrible service experience with Cosby Heating & Cooling. They mentioned that the company did not return their calls about appointments, which caused frustration and inconvenience. Additionally, when it came to bidding on their gas furnace, Cosby Heating & Cooling’s bid was the lowest. However, it seems that the low price came at the expense of quality service. This customer gave them a rating of 1 star.
Another customer had a similar complaint about the cost of Cosby Heating & Cooling’s services. While they acknowledged that the company installed everything correctly and was punctual and professional, they were not satisfied with the cost. They mentioned that the price was too high, especially considering that two technicians were involved in the installation. This customer gave them a rating of 2 stars.
Overall, Cosby Heating & Cooling seems to have mixed reviews. While they have received positive feedback for their prompt and professional service, there are concerns about their responsiveness to customer calls and the cost of their services. It’s important for potential customers to weigh these factors when considering Cosby Heating & Cooling for their heating and air conditioning needs.
