Anne The Plumber
4.0 / 5 stars, out of 18 reviews
Woonsocket, RI 02895
Phone: (401) 430-0532
Review Summary
Anne The Plumber is a highly experienced and skilled professional in the plumbing and heating & air conditioning (HVAC) industry. With a total of 18 reviews, Anne has established a solid reputation for providing quality services to the residents of Woonsocket, RI.
Customers have consistently praised Anne’s plumbers for their courteous and efficient approach. They have expressed their satisfaction with the great job performed by the team. The plumbers have been commended for their punctuality and preparedness, ensuring that every job is completed to the highest standard.
One reviewer mentioned a minor mishap that occurred during a larger project, but it is important to note that such incidents can happen in any line of work. However, the reviewer expressed disappointment that Anne has been unwilling to rectify the situation. It is regrettable that the customer’s concern has not been addressed adequately.
On a positive note, another customer had a delightful experience with Anne and her assistant, Chris. They were described as courteous, professional, and efficient. This customer expressed their intention to rely on Anne’s services for any future plumbing needs.
Overall, Anne The Plumber has earned a respectable rating of 4.0, signifying the quality of service provided. Customers in Woonsocket, RI can confidently rely on Anne’s expertise for their plumbing and HVAC needs. If you are in search of a reliable and skilled professional, consider giving Anne a call at (401) 430-0532.
Learn More About Anne The Plumber Here
Petro Home Services
1.0 / 5 stars, out of 57 reviews
1182 River St
Woonsocket, RI 02895
Phone: (844) 882-3454
Review Summary
Petro Home Services is a company located at 1182 River St, Woonsocket, RI 02895. They specialize in heating and air conditioning (HVAC) as well as propane services. With a rating of 1.0 and a total of 57 reviews, it seems that their customers have not had the best experiences with them.
One reviewer had to wait on hold for an incredibly long time – one hour and 45 minutes – just to report a problem with their burner. This kind of wait time is unacceptable and can be very frustrating for customers who need assistance promptly. It’s important for companies to have efficient customer service systems in place to handle inquiries and resolve issues in a timely manner.
Another reviewer mentioned that they received an offer for $150 off their first order of oil, but it turned out to be a lie. Petro Home Services misled them over the phone just to get them to sign up. This kind of dishonesty is completely unacceptable and damages the trust between the company and its customers. It’s crucial for businesses to be transparent and honest in their interactions with customers.
A third reviewer had a particularly unpleasant experience when they woke up to a flooded basement due to their furnace breaking down. They called Petro Home Services, the company they purchased from, and they sent a technician to fix it. However, the service was not fast or efficient, as the reviewer had hoped. When dealing with emergencies like a broken furnace, customers expect prompt and effective service to minimize further damage. Unfortunately, Petro Home Services did not meet these expectations.
Based on these reviews, it seems that Petro Home Services has significant room for improvement in terms of customer service, honesty, and efficiency. Customers expect reliable and trustworthy service, especially in critical situations like heating or air conditioning problems. Petro Home Services should address these issues and strive to provide better experiences for their customers in the future.
