Roberto Plumbing & Heating
3.5 / 5 stars, out of 4 reviews
10 Seaton Ln
Woodstock, NY 12498
Phone: (845) 532-9609
Review Summary
Roberto Plumbing & Heating is a plumbing and HVAC company located in Woodstock, NY. With a rating of 3.5 stars and a total of 4 reviews, they have established themselves as a reliable service provider in the area.
One customer had a negative experience with Roberto Plumbing & Heating. They contacted the company when their heater emitted a strange smell and the heat wasn’t flowing in their second bedroom. Unfortunately, the customer was disappointed with the service they received, as the technicians only spent 5 minutes at their house without resolving the issue. This one-star review highlights the importance of thorough and effective problem-solving.
Another customer shared their frustration with the company’s communication. Although they had a previous positive experience with a plumber from Glenford plumbing who joined Roberto Plumbing, they struggled to reach the business. After leaving two voice messages and sending one email, they were left feeling unsatisfied with the lack of response. This three-star review emphasizes the importance of prompt and reliable customer communication.
On a positive note, a satisfied customer praised Roberto Plumbing & Heating for their fantastic service. When their water heater broke, the company quickly responded and provided a temporary solution, ensuring that they had at least cold water. The next morning, they promptly replaced the tank, resolving the issue completely. This five-star review highlights the company’s efficiency and dedication to customer satisfaction.
In conclusion, Roberto Plumbing & Heating offers plumbing and HVAC services in Woodstock, NY. While they have received mixed reviews, it is clear that they strive to provide efficient and reliable service to their customers. However, there is room for improvement in areas such as problem-solving and communication. Overall, they have the potential to be a top choice for plumbing and heating needs in the area.
