Pearce Heating & Air Conditioning
4.5 / 5 stars, out of 35 reviews
27990 County Rd 90
Winters, CA 95694
Phone: (530) 441-0350
Review Summary
Pearce Heating & Air Conditioning is a reputable HVAC company located in Winters, CA. With a rating of 4.5, they have proven to be a reliable choice for heating and air conditioning services in the area. Their dedication to providing top-notch service is evident in the positive reviews they have received from satisfied customers.
One customer had a fantastic experience with Pearce Heating & Air Conditioning, expressing their utmost satisfaction with the service they received. The technician, Nate, was punctual and provided excellent service. This customer couldn’t be more pleased with the outcome of their HVAC service.
However, not all experiences were positive. One reviewer had a disappointing encounter with the company. They had an issue with the accuracy of their review being questioned by a manager named Taylor. The lack of empathy from the manager further aggravated the situation. This negative experience highlights the importance of effective communication and understanding between the company and its customers.
Another customer had an unfortunate experience with Pearce Heating & Air Conditioning. After spending $1300 and two visits, their AC was still not fixed. Understandably, they expressed their concern about the cost of the service, as they were not made of money. This situation serves as a reminder for the company to ensure that they thoroughly diagnose and resolve issues before charging customers for services rendered.
Overall, Pearce Heating & Air Conditioning has received a mix of positive and negative reviews. While they have proven to be reliable and provide excellent service in some cases, there have been instances where customers were left dissatisfied. It is crucial for the company to address these concerns and consistently strive for improvement in order to maintain their reputation as a trusted HVAC service provider in the Winters, CA area.