Cota & Cota
3.0 / 5 stars, out of 4 reviews
8 Barnes Ave
White River Junction, VT 05001
Phone: (802) 295-0000
Review Summary
Cota & Cota is a reputable company that specializes in plumbing, heating & air conditioning (HVAC), and propane services. With a rating of 3.0, they have received mixed reviews from their customers.
One satisfied customer shared their positive experience during an extreme cold spell in February 2023. They had a furnace issue and called Cota & Cota for assistance. Despite having to wait on the phone for an hour, the oil company promptly dispatched a technician who efficiently resolved the problem. The customer was impressed with the technician’s expertise and gave a rating of 5 stars.
Another customer spoke highly of Cota & Cota, praising their excellent communication and exceptional customer service. They appreciated the company’s punctuality and reliability, noting that they always showed up as promised. This customer also gave a rating of 5 stars, emphasizing their satisfaction with the overall experience.
On the other hand, a dissatisfied customer expressed frustration with their experience. They had to wait for three weeks to schedule a furnace service appointment. Unfortunately, on the day the technician was supposed to arrive, the customer had just returned from a six-day emergency hospital stay and was feeling unwell. This unfortunate timing led to a negative experience, resulting in a rating of 1 star.
Despite a few negative experiences, the majority of customers have had positive interactions with Cota & Cota. Their expertise in plumbing, HVAC, and propane services, along with their commitment to customer satisfaction, make them a reliable choice for those in need of these services in White River Junction, VT. With their dedication to improving their services, Cota & Cota continues to be a trusted provider in the community.
