John Scott Plumbing and Heating
1.5 / 5 stars, out of 2 reviews
73 Warren Ave
Westbrook, ME 04092
Phone: (207) 854-9500
Review Summary
John Scott Plumbing and Heating has received mixed reviews from customers. With a rating of 1.5 stars, it’s clear that some customers have had negative experiences with this company.
One customer hired John Scott Plumbing to install a new gas boiler and was disappointed with the outcome. After completing the job, the company left the old furnace in the customer’s basement. This lack of attention to detail and failure to clean up after themselves reflects poorly on their professionalism and customer service.
Another customer purchased a split system heat pump from John Scott Plumbing two years ago. When an issue arose and they called the company to get the unit serviced, they were met with a disappointing response. The owner of the company refused to service the unit, leaving the customer frustrated and without a solution to their problem.
These negative experiences highlight the importance of thorough research and careful consideration when choosing a plumbing and heating company. It’s essential to find a company that is reliable, professional, and committed to providing excellent customer service. Based on the reviews, John Scott Plumbing and Heating may not meet these criteria.
Learn More About John Scott Plumbing and Heating Here
Fecteau’s Heating
5.0 / 5 stars, out of 1 reviews
Westbrook, ME 04092
Phone: (207) 671-4026
Review Summary
Fecteau’s Heating is a top-notch HVAC service located in Westbrook, ME. With a perfect 5.0 rating and a glowing review, it’s clear that they provide excellent service to their customers.
One year ago, right before their wedding, a couple woke up to a cold house and a busted boiler. Luckily, they had heard about Matt from their brother-in-law and decided to give Fecteau’s Heating a call. And boy, are they glad they did!
Matt and his team at Fecteau’s Heating went above and beyond to fix their boiler and get their house warm again. The couple was impressed by their professionalism, expertise, and prompt service. It’s clear that Fecteau’s Heating truly cares about their customers and takes pride in their work.
Not only did Fecteau’s Heating save the day for this couple, but they also provided them with peace of mind. They can now rest easy knowing that they have a reliable HVAC service they can count on for any future heating or cooling needs.
If you’re in the Westbrook, ME area and are in need of HVAC services, look no further than Fecteau’s Heating. Their excellent reputation, outstanding customer service, and expertise in the field make them the go-to choice for all your heating and cooling needs. Don’t wait until your house is cold and miserable – give them a call today!
Learn More About Fecteau’s Heating Here
Pine State Services
2.5 / 5 stars, out of 58 reviews
3 Eisenhower Dr
Westbrook, ME 04092
Phone: (207) 883-1200
Review Summary
Pine State Services is a company based in Westbrook, ME that specializes in Plumbing, Heating & Air Conditioning/HVAC, and Electrician services. With a rating of 2.5 stars and a total of 58 reviews, they have received a mix of feedback from their customers.
One satisfied customer had a great experience with Pine State Services. They mentioned using the company multiple times and were particularly pleased with the installation of an HVAC ductless heat pump. This customer gave a 5-star rating and expressed their satisfaction with the service received.
However, another customer had a negative experience with Pine State Services. They mentioned that in 2018, the company installed an on-demand hot water heater that cost $10,000, replacing a working water heater that had been in the house since the 40s. The customer gave a 1-star rating and expressed their disappointment with the new installation.
Another dissatisfied customer expressed confusion about the positive reviews Pine State Services has received. They paid for a furnace cleaning service but returned home to find their house covered in soot. They mentioned that the technicians did not cover a single thing, resulting in a messy outcome. This customer also gave a 1-star rating.
While Pine State Services has received positive feedback for certain services, it is clear that there have been instances where customers were not satisfied with the quality of work or the outcomes. Potential customers should consider these mixed reviews when making a decision about using their services.
