Berkshire Heating & Air Conditioning
3.5 / 5 stars, out of 22 reviews
8 Capital Dr
West Springfield, MA 01089
Phone: (413) 271-7611
Review Summary
Berkshire Heating & Air Conditioning is a reputable company that specializes in Plumbing, Heating & Air Conditioning/HVAC, and Air Duct Cleaning services. With a solid rating of 3.5 stars and a total of 22 reviews, they have established themselves as a reliable option in the West Springfield, MA area.
One satisfied customer shared their positive experience with Berkshire Heating & Air Conditioning, stating that they have been loyal customers for several years and have always received excellent service. This customer commended the company for their professionalism and efficiency in resolving their heating and air conditioning issues. They were particularly impressed with the prompt response and the high-quality service they received.
On the other hand, a disappointed reviewer shared a negative experience, advising potential customers to avoid contacting Berkshire Heating & Air Conditioning on weekends. According to this reviewer, the company does not carry any parts on their trucks during weekends and is unable to provide immediate assistance. Furthermore, they expressed frustration at being charged for a service call without any resolution.
However, another customer had a positive encounter with Berkshire Heating & Air Conditioning during a time of need. They experienced an issue with their service door during a night of heavy winds. After contacting the company, they received a prompt response from the on-call technician who addressed their concerns and provided them with the necessary assistance.
Overall, Berkshire Heating & Air Conditioning has demonstrated a commitment to delivering quality service to their customers. While there have been some negative experiences, the majority of reviewers have expressed satisfaction with the company’s professionalism and expertise in the field. It is important to consider the specific circumstances and individual experiences when evaluating their services.
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Fuelco
4.0 / 5 stars, out of 1 reviews
West Springfield, MA 01089
Phone: (413) 736-4994
Review Summary
Fuelco is a heating and air conditioning company located in West Springfield, MA. With a rating of 4.0, they have gained the trust of their customers in providing excellent service. One satisfied customer shared their experience with Fuelco.
The customer recently moved from Columbus, OH to Springfield, MA and needed assistance with their boiler system for heat and hot water. They reached out to several companies for help, and Fuelco was one of the companies that responded.
The customer was pleased with Fuelco’s responsiveness and professionalism. The company was quick to answer their call and provide the necessary assistance. Fuelco’s expertise in handling boiler systems impressed the customer, as they were able to address the heating and hot water issues effectively.
Overall, the customer gave Fuelco a rating of 4 out of 5 stars for their service. They appreciated the company’s prompt response and their ability to resolve the problem with their boiler system. Fuelco’s dedication to customer satisfaction and their expertise in the HVAC industry make them a reliable choice for heating and air conditioning needs.
Steve’s Plumbing & Heating
5.0 / 5 stars, out of 1 reviews
759 Memorial Ave
West Springfield, MA 01089
Phone: (413) 736-4306
Review Summary
Steve’s Plumbing & Heating is a highly praised plumbing and heating service located in West Springfield, MA. With a perfect rating of 5.0 stars, it’s clear that customers have been extremely satisfied with their experiences.
The company specializes in plumbing and heating & air conditioning services, offering a wide range of solutions to meet customers’ needs. Whether it’s a minor plumbing repair or a complete HVAC system installation, Steve’s Plumbing & Heating has the expertise and knowledge to get the job done efficiently and effectively.
One customer, who recently had a positive experience with the company, left a glowing review. They mentioned that Aaron, a representative from Steve’s Plumbing, was exceptional in his communication. He promptly returned calls and was courteous and helpful throughout the entire process.
The customer also expressed their satisfaction with the overall service provided by Steve’s Plumbing & Heating. They mentioned that their new gas installation was flawlessly executed, showcasing the company’s commitment to delivering top-notch workmanship.
With their attention to detail, prompt communication, and excellent service, Steve’s Plumbing & Heating is undoubtedly a reliable choice for all plumbing and heating needs in West Springfield, MA. Their dedication to customer satisfaction sets them apart from the competition, making them the go-to option for residents in the area.
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McNeill Heating & Air Conditioning
2.5 / 5 stars, out of 6 reviews
43 W School St
West Springfield, MA 01089
Phone: (413) 734-4420
Review Summary
McNeill Heating & Air Conditioning is a company based in West Springfield, MA, specializing in heating and air conditioning services. With a rating of 2.5 stars and a total of 6 reviews, their reputation seems to be a mixed bag.
One satisfied customer shares their positive experience with the company. As a new homeowner, they have been using McNeill’s heating system for the second year and are happy with the results. They mention that when they turned on the system this year, it worked perfectly. This review reflects the company’s ability to provide efficient and reliable heating services.
However, things take a turn with another customer’s review. They express their disappointment with the service they received from McNeill. The customer originally contacted the company because they believed they needed a new furnace. However, they were left unsatisfied with the service provided. This negative feedback highlights potential issues in the company’s ability to accurately assess customer needs and deliver satisfactory solutions.
Another customer recounts their experience with an appointment. They claim that they did not hear from anyone until 45 minutes after the scheduled time. The customer was given an excuse that the office phones were the cause of the delay. This negative experience raises concerns about the company’s communication and punctuality.
Based on the available reviews, it can be concluded that McNeill Heating & Air Conditioning has both satisfied and dissatisfied customers. The positive reviews highlight their ability to deliver effective heating services, while the negative reviews shed light on potential issues with customer service, accuracy in assessment, and punctuality. As a potential customer, it is important to consider these factors before making a decision.
Learn More About McNeill Heating & Air Conditioning Here
Bay State Fuel Oil
5.0 / 5 stars, out of 1 reviews
20 Roanoke Ave
West Springfield, MA 01089
Phone: (413) 733-5088
Review Summary
Bay State Fuel Oil received a glowing review from a satisfied customer. The reviewer mentioned that they had a very professional service of their heating system by Rox of Bay State Fuel Oil. They described Rox as helpful and praised the high level of professionalism exhibited during the service. The reviewer gave Bay State Fuel Oil a perfect rating of 5 stars.
